I’m extremely disappointed with this order. I ordered 6 rakhis in an orange and red color mix thread, but you sent me almost entirely red thread rakhis.
The packaging was also not good. Out of the 6 rakhis, only 1 rakhi is in good condition. The other rakhis have poor-quality threads—on one side the thread is too big, while on the other side it is too small. The finishing and overall quality are completely unacceptable.
This is a total disaster, especially because the Rakhi festival is only 4 days away. I trusted your service and now I don’t know how I am supposed to manage this situation at the last minute.
I am very unhappy with the product and would like to return my order and receive a refund. Please provide the return process as soon as possible.