I am writing to express my strong dissatisfaction with my recent order (Order #[Order Number]), delivered on [Date of Delivery].
The order failed to meet expectations in several ways:
Significant Delivery Delay: The package arrived well past the promised delivery timeline.
Missing Items: The order is incomplete. The following items were missing: 8 rakhi missing
Subpar Quality: The Rakhi received is extremely poor in quality, poorly finished, and completely substandard compared to what was advertised.
Given the late arrival and unsatisfactory condition of the items, I request an immediate resolution via a full refund or a partial refund covering the missing and defective items.
I have attached photographs of the received package and the Rakhi for your reference. Please confirm receipt of this email and let me know the resolution timeline at your earliest convenience